Some new improvements to OnlineChatCenters this week:
1. Web agent menu options have been consolidated (desktop software agent will be updated with same style in the future). The web agent can be accessed here:
2. Web agent “User is Typing…” message now completed.
3. Online/Offline icons now have ALT tags added to the images for compatibility with alternative browsing users.
4. Pre-chat request forms now have labels added for compatibility as well.
We hope you enjoy the new updates and features!