Archive for the ‘Community’ Category

Outsourced Live Chat Representatives with OnlineChatCenters.com

Friday, May 7th, 2010
Brandon

Attention Savvy Customer Service Representatives!

Expand your customer service reach with live chat using OnlineChatCenters.com

Support multiple Customers and/or Websites with OCC from a single agent interface.

For each customer that you will support, create an additional Department. Generate the HTML code for that particular department and place it on the customer’s site. When visitors request a chat, you will be their first point of contact for the chat. By using departments as customer accounts, you can support multiple clients using a single OCC Agent.

And that’s not all……! As a Premium Version Account Holder, you have several PER DEPARTMENT custom abilities. Logos, Banners, Agents, Footers, Invites, and much more!

Now with our latest feature for Premium Version Accounts, we have incorporated Live Real Time Translation to the Agent. For example: You are in Argentina and speak Spanish. A visitor from Germany visits your website. He can type to you in German and you will read that translated into Spanish. And you respond in Spanish, the visitor will read your response in German.

It’s amazing! Motava Corporation is the first to incorporate Live Real Time Translation ability within a Chat Agent application of its kind.

Join our community today and expand the use of Live Chat for websites today. The Premium Version upgrade is priced at only $29.95 PER YEAR so it’s affordable for any budget!

Support Multiple Websites/Companies/Departments from a Single Agent Interface.

Support Multiple Websites/Companies/Departments from a Single Agent Interface.

Tags: , , , , , ,
Posted in Community, Features, News, Uncategorized | No Comments »

Lost in Translation

Friday, April 23rd, 2010
matt

Well folks here you have it. Our premium members now have access to the first live chat system that allows you to type in your native language and have your messages automatically translate to your visitors language. For example you have a visitor that opens a chat session but is speaking in French, however you only speak English, our software will automatically begin translating their text into English for you to read. Responses that you write in English will automatically begin translating into French for your visitor to read without them knowing you don’t even know how to say Bonjour!
You can try out the Live Translation feature right now using our web agent at www.onlinechatcenters.com/agent however our Windows application will be updated within the next few days for everyone else. Look for the Translate button while in a chat session to begin translating, and look for the translation tab to view your visitors’ responses.

Thanks again to our premium users that allow us to continue pushing out these exciting new features!

Tags: , , ,
Posted in Community, Features, News | No Comments »

Welcome to NEW Online Chat Centers!

Tuesday, November 3rd, 2009
matt
A new site, a new blog, and many new features. We’d like to welcome all our visitors to our new frontier in customer interaction with OCC. The global demand of OCC has attracted new management and investment, and these results are now live! Each and every day our community is growing at an incredible rate which we are very proud of. For this it is our commitment, to all of you, to maintain our wonderful reputation. Feel free to leave us a comment and express your thoughts. Keep an eye out for future articles asking how OCC helps you in your business, an article on what features you’d love to see implemented, and an article on a very exciting addition to the OCC lineup (Hint- think platform). Make sure to check in often and subscribe to our twitter feed.

The OCC team wants to thank all of our loyal subscribed users that help keep OCC alive and all of those free accounts that made us the worlds first free live chat software.

Full steam ahead!

Tags: , ,
Posted in Community, News | No Comments »