Posts Tagged ‘updates’

New Web Agent Features: Multi-Language Support

Written by: Categories: Uncategorized
March 8th, 2010

We’ve now added all the languages our services have been translated to to our new web agent. We’ve added some new feature titles and changed the structure of our menus, so there are still some words appearing only in English. We’ll be updating these words shortly!

The languages we support are:

– English
– Bulgarian
– Croatian
– Dutch
– Farsi
– French
– German
– Italian
– Japanese
– Polish
– Russian
– Spanish
– Swedish
– Turkish
– Vietnamese

More to come soon, hopefully! If you want to help us translate to your language or have an update to an existing language please contact us:

Contact Us

New Features & Updates: Web Agent – Email Signature & Columns

Written by: Categories: Features
March 1st, 2010

2 small features added to the web agent today:

– Email Signature code generation. To use, go to Account –> Email Signature in the Web Agent.

– Column Customization – You can now Show/Hide the columns in the Web Agent. To use, go to View –> Columns in the Web Agent.

Use the web agent here: www.onlinechatcenters.com/agent

New Features & Updates: Web Agent – Geolocation, Chat Tabs, Message Notifications

Written by: Categories: Features
February 25th, 2010

A lot of new, standard features have been updated to the web agent this week:

1. An improved version of the geolocation feature; now more accurate.

2. Tabbing of chats for multiple chat sessions

3. Message notifications including a flashing tab and sound when a new message is received.

Use the new web agent at: https://www.onlinechatcenters.com/agent