Well folks here you have it. Our premium members now have access to the first live chat system that allows you to type in your native language and have your messages automatically translate to your visitors language. For example you have a visitor that opens a chat session but is speaking in French, however you only speak English, our software will automatically begin translating their text into English for you to read. Responses that you write in English will automatically begin translating into French for your visitor to read without them knowing you don’t even know how to say Bonjour!
You can try out the Live Translation feature right now using our web agent at www.onlinechatcenters.com/agent however our Windows application will be updated within the next few days for everyone else. Look for the Translate button while in a chat session to begin translating, and look for the translation tab to view your visitors’ responses.
Thanks again to our premium users that allow us to continue pushing out these exciting new features!