We’ve uploaded some more new updates to the web agent and our servers overall today including:
1. Auto logging users out if they are already logged in another location.
2. Chat history is now saved and stored in the web agent.
3. Emailing chat transcripts now available on both the chat operator and chat visitor side.
4. Password saving and server performance improvements for low quality connections has been improved.
Use the new Web Agent here: https://www.onlinechatcenters.com/agent
Tags: auto logout, chat history, email chat transcript, occ, performance, save password, web agent
