2 small features added to the web agent today:
– Email Signature code generation. To use, go to Account –> Email Signature in the Web Agent.
– Column Customization – You can now Show/Hide the columns in the Web Agent. To use, go to View –> Columns in the Web Agent.
Use the web agent here: www.onlinechatcenters.com/agent
Tags: columns, email signature, occ features, updates