ATTENTION PREMIUM VERSION ACCOUNTS
Now with Premium Version you have REAL TIME TRANSLATOR built-in to your OnilineChatCenters OCC AGENT Software and Web Agent.
Now you can support any language….and it’s FREE to Premium Version Accounts.
Download the latest OCC AGENT SOFTWARE HERE
***NOTE: Vista and Windows 7 users: please download EXE to desktop, right click and select Run as Administrator in order to install.
Happy Chatting!
Make OnlineChatCenters’ live chat software and service windows your own!
That’s right, own the real estate, including the footer and “powered by” tags.
Become a Premium Version Account, only $29.95 PER YEAR, and you can not only remove any banners or ‘powered by’ tag branding, but you can put your own.
At Motava Corporation, we believe in offering our customers full brand-ability. We not only have removed any ad-driven banners, but we have stepped ahead of any other chat software provider by removing our brand name from the chat windows as well as the chat invite pop-ups!
We didn’t stop there! We made this option for uploading your own banners a two-fold benefit to you by also adding your own HTML code. Our Premium Version customers are already taking advantage of this by adding HTML code in the banner areas to link to other informative areas of their website.
Newly added, in beta, is our Real Time Chat Translation feature. Our OCC Agent will DETECT LANGUAGE of your visitor’s chat transmissions and translate that text into your native language. In addition, you will be able to type in your native language and it will translate, real time, into your visitor’s language. Imagine that! You can speak Russian, Croatian, Italian, French, German, Spanish (over 34 chat translator languages in total), all on the fly! Why use any other software when with OCC PREMIUM VERSION…. There are so many scalable features!
Motava Corporation is determined to continue to provide all new features to its Premium Version base, free of charge. To become a Premium Version Account, simply log into your Admin Console and under the Account Menu, select the Premium Version Upgrade for only $29.95 PER YEAR. Why per year, you ask? Because of merchant surcharges, this features could not be so low at just $2.49 per month. That’s right, it really only comes to $2.49 per month when you upgrade to Premium Version of our Chat Software and Service with full brand-ability, live real time translation, premium discounts on additional operators and department, free email/chat technical support from Motava and advanced reporting. With so much more to come, including: our breakthrough ‘On Hold” feature which will blow your mind and Ticketing System. Stay tuned and subscribe to this blog or follow us on twitter.
Attention Savvy Customer Service Representatives!
Expand your customer service reach with live chat using OnlineChatCenters.com
Support multiple Customers and/or Websites with OCC from a single agent interface.
For each customer that you will support, create an additional Department. Generate the HTML code for that particular department and place it on the customer’s site. When visitors request a chat, you will be their first point of contact for the chat. By using departments as customer accounts, you can support multiple clients using a single OCC Agent.
And that’s not all……! As a Premium Version Account Holder, you have several PER DEPARTMENT custom abilities. Logos, Banners, Agents, Footers, Invites, and much more!
Now with our latest feature for Premium Version Accounts, we have incorporated Live Real Time Translation to the Agent. For example: You are in Argentina and speak Spanish. A visitor from Germany visits your website. He can type to you in German and you will read that translated into Spanish. And you respond in Spanish, the visitor will read your response in German.
It’s amazing! Motava Corporation is the first to incorporate Live Real Time Translation ability within a Chat Agent application of its kind.
Join our community today and expand the use of Live Chat for websites today. The Premium Version upgrade is priced at only $29.95 PER YEAR so it’s affordable for any budget!
Well folks here you have it. Our premium members now have access to the first live chat system that allows you to type in your native language and have your messages automatically translate to your visitors language. For example you have a visitor that opens a chat session but is speaking in French, however you only speak English, our software will automatically begin translating their text into English for you to read. Responses that you write in English will automatically begin translating into French for your visitor to read without them knowing you don’t even know how to say Bonjour!
You can try out the Live Translation feature right now using our web agent at www.onlinechatcenters.com/agent however our Windows application will be updated within the next few days for everyone else. Look for the Translate button while in a chat session to begin translating, and look for the translation tab to view your visitors’ responses.
Thanks again to our premium users that allow us to continue pushing out these exciting new features!
The options feature has been completed in the Web Agent, now just as fully featured as our initial desktop agent.
Access it by visiting Account then Options:
What are we working on?
We’re also working on some new features and improvements to our site and service.
This includes:
- live language translation
- a complete overhaul of the invite section
- knowledgebase and canned message improvements
- operator profile improvements
- OCC desktop agent changes (to reflect the new web agent)
- features page updates
and much more we won’t reveal…just yet!
We’ve now added all the languages our services have been translated to to our new web agent. We’ve added some new feature titles and changed the structure of our menus, so there are still some words appearing only in English. We’ll be updating these words shortly!
The languages we support are:
- English
- Bulgarian
- Croatian
- Dutch
- Farsi
- French
- German
- Italian
- Japanese
- Polish
- Russian
- Spanish
- Swedish
- Turkish
- Vietnamese
More to come soon, hopefully! If you want to help us translate to your language or have an update to an existing language please contact us:
2 small features added to the web agent today:
- Email Signature code generation. To use, go to Account –> Email Signature in the Web Agent.
- Column Customization – You can now Show/Hide the columns in the Web Agent. To use, go to View –> Columns in the Web Agent.
Use the web agent here: www.onlinechatcenters.com/agent
We’ve uploaded some more new updates to the web agent and our servers overall today including:
1. Auto logging users out if they are already logged in another location.
2. Chat history is now saved and stored in the web agent.
3. Emailing chat transcripts now available on both the chat operator and chat visitor side.
4. Password saving and server performance improvements for low quality connections has been improved.
Use the new Web Agent here: http://www.onlinechatcenters.com/agent
