Posts Tagged ‘occ’

New Features & Updates: Web Agent, ALT tags, & Form Labels

Thursday, January 21st, 2010
Victor Bilandzic

Some new improvements to OnlineChatCenters this week:

1. Web agent menu options have been consolidated (desktop software agent will be updated with same style in the future). The web agent can be accessed here:
www.onlinechatcenters.com/agent

2. Web agent “User is Typing…” message now completed.

3. Online/Offline icons now have ALT tags added to the images for compatibility with alternative browsing users.

4. Pre-chat request forms now have labels added for compatibility as well.

We hope you enjoy the new updates and features!