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Categories
 Account Dashboard (15) | OCC Agent Desktop Software - Windows (13) |
| Operation (18) | Features, Pricing and Premium Services (12) |
| OCC Agent Desktop Software - Mac (4) | OCC Web Agent (2) |
Articles
 | How can I manage the notifications/popups of the agent? Last Modified Time: 09/19/11 |
| Do I have to have a department and an operator to begin chatting? Last Modified Time: 12/18/12 |
| Is there a way to disable the user from receiving copies of the chat transcript? Last Modified Time: 12/18/12 |
| How do I change the fields on the Request Chat Window Popup? Last Modified Time: 12/18/12 |
| How do I set up the chat request to bypass the department selection page and go straight to a specific department? Last Modified Time: 12/18/12 |
