Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
Administration Console (15) | OCC Agent Desktop Software - Windows (12) |
Operation (17) | Features, Pricing and Premium Services (10) |
OCC Agent Desktop Software - Mac (3) |
Articles
![]() | When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED. Last Modified Time: 11/19/10 |
![]() | How do I change the duration before a chat request by a visitor times out? Last Modified Time: 06/09/10 |
![]() | Can I customize the Chat Windows and the Chat Invite Window? Last Modified Time: 05/11/10 |
![]() | What are the supported Operating systems for the OCC Agent Desktop Software? Last Modified Time: 05/11/10 |
![]() | Is there a way to have the support icons show up as email signatures? Last Modified Time: 05/24/09 |


