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How do I set up the request window to bypass the chat request form and go straight to the chat window?
To disable the request form before a chat is started follow these steps:
1. Login to your Account Dashboard and navigate to Setup > Generate HTML
2. At the top of the page, mark the checkbox entitled "Bypass pre-chat request form and send visitors straight to chat"
3. Copy and paste the new HTML to your website
Login to your Account Dashboard here: http://www.onlinechatcenters.com/account
Last Modified Time: 07/10/14
