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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
How to add canned messages?
Last Modified Time: 09/03/14 | |
What is the difference between online, idle and hidden?
Last Modified Time: 07/16/14 | |
When attempting to login to the Account Dashboard, I get the error message "Your account is disabled."
Last Modified Time: 09/04/14 | |
I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session.
Last Modified Time: 07/10/14 | |
If i have multiple departments can i transfer my call to another department?
Last Modified Time: 09/03/14 |