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Main > Operation

Can I use your software on multiple computers?
Last Modified Time: 02/12/10
I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 05/11/10
I am unable to use foreign characters in the web agent.
Last Modified Time: 05/28/10
Why do I get a Security warning for HTTPS?
Last Modified Time: 08/26/10
Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf.
Last Modified Time: 09/01/10
How do I integrate OCC onto my webpages using Microsoft Office FrontPage?
Last Modified Time: 03/29/11
How do I place the OCC icon on the side of my website (such as the right or left hand side)?
Last Modified Time: 04/18/11
My Hosting company doesn't support Javascript, can I still use your service?
Last Modified Time: 04/21/11
Is OCC safe to have embedded on my site?
Last Modified Time: 09/06/12
How can I use OCC to support other languages other than English?
Last Modified Time: 12/18/12
Is there a way to disable the user from receiving copies of the chat transcript?
Last Modified Time: 12/18/12
I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session.
Last Modified Time: 12/18/12
How do I change the duration before a chat request by a visitor times out?
Last Modified Time: 12/18/12
Do I have to have a department and an operator to begin chatting?
Last Modified Time: 12/18/12
My website icon keeps going offline when I do not change my status to Offline.
Last Modified Time: 12/19/12
How do I reset the login and password for an operator?
Last Modified Time: 12/19/12
I cannot login to my operator account.
Last Modified Time: 12/28/12
How do I use my own URL in the chat window?
Last Modified Time: 04/19/13