Search our Knowledgebase below for answers to our most frequently asked questions.
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To change the details of an operator, including to reset your operator password, login to your account dashboard here:
https://www.onlinechatcenters.com/?action=login
Once logged in, navigate to Setup > Settings > Basic Settings > Operators, and click Edit on the operator you are having issues logging in with.
From there you may reset the password, change the login name and more. Once done, hit Save.