Premium and Enterprise will give you access to several advanced reports not available with the Free Version of OnlineChatCenters. All of these are accessible through the Account Dashboard
The following reports are available through the Account Dashboard:
Operator Stats - Limited in Free; Full stats for Premium & Enterprise
Visitor Surf Log - Premium & Enterprise Only
Chat History - Premium & Enterprise Only
Hot Pages - Premium & Enterprise Only
Referral Links - Premium & Enterprise Only
Every report has the ability to be exported to a comma separated value (*.csv) file and emailed to you on a regular, scheduled basis.
This report shows you the chat statistics and ratings per operator, including status times (online, hidden, away) and time in chats. You can filter this report to show you a specific period or all time.
This report shows the history of timed chat invitations made through the site.
This report shows the pages each visitor views in the order they viewed it and the length of each page visit.
View the chat logs your operators had with your site visitors.
This report shows the most visited pages of your site(s).
Though not a report, this is your list of scheduled reports and the times when they will run. When the scheduled report is complete, it will then be emailed to the designated email address.
This report shows referring pages and how your visitors landed on your site.