10 DAY FREE TRIAL! NO CREDIT CARD NEEDED

After 10 days, the trial will switch to the Free Version.

Free

Free

  • 1 Operator

  • 1 Website/Department

  • A La Carte Add-Ons: Just $2/mo.

  • Web & Desktop Agent Software

  • Canned Messages

  • Reporting

Full List of Free Features

Includes a 10 day trial of Premium

Premium

$5per month

  • 1 Operator

  • 1 Website/Department

  • Includes all Free features plus:

  • A La Carte Add-Ons: Just $2/mo.

  • Customizable Chat Window

  • Customizable Banners

  • Real Time Language Translation

  • On Hold

  • Supervisor Mode

  • Advanced Reporting

& much more!

Full List of Premium Features

Enterprise

$50per month

  • UNLOCK EVERYTHING!

  • Includes all Free & Premium features plus:

  • Unlimited Operators

  • Unlimited Websites / Departments

  • 256—bit SSL Encryption

  • URL Masking

A La Carte Add-Ons

For Free & Premium Versions

Additional Operators $2/month

Additional Websites/Departments $2/month

SSL Encryption $2/month

Compare OCC Versions

FREE

PREMIUM

ENTERPRISE

Basic Features

     

Operators / Users

1 included

Additional: $2/month

1 included

Additional: $2/month

Unlimited

Websites/Departments

1 included

Additional: $2/month

1 included

Additional: $2/month

Unlimited

256-bit SSL (Secure Socket Layer) Encryption

$2/month $2/month

OCC Agent Desktop Software - Windows & Mac

OCC Web-Based Agent - Flash Based

Hosted Knowledgebase / FAQ

Visitor Chat Ad & Branding Removal

Chat Window Customization

     

Mini & Custom Chat Window Sizes

12 Chat Window Color Themes

Custom Chat Window Company Logo

Customizable Chat Window Banners & Footer

Customizable Chat Invite Logo

Customizable Window Titles (all text translateable)

URL Masking

Chat Request Features

     

25+ Pre-Made Online / Offline Icons

Custom Online / Offline Icons

Dynamic Text for Online/Offline Status

Automatic Chat Invitations

Custom Chat Invitations

Email Signature Chat Icon

Direct Link Chat Request (for javascript-disabled sites)

Custom Department Selection Page with 3 Design Templates

Customizable Chat Request Sound Notifications

Customizable Chat Request Forms

Offline Chat Requests

Missed Chat Requests

Offline Settings

Limited

Customizable Chat Request Timeout

In-Chat Features

     

Canned Messages

Real Time Language Translation

Co-Browsing with Real-Time Mouse Tracking

Visitor Information & Geo-Location

Supervisor Mode (Operator Chat Monitoring)

Chat Conferencing

Chat Forwarding

Operator-to-Operator Chats

On-Hold

Ring Visitor

"Party is Typing" Notification

Email Chat Transcript - Anytime and Post-Chat

Customizable Email Transcript Template

Post-Chat Operator Reporting

Hidden Departments

Administrative Dashboard Features

     

At-a-Glance Custom Dashboard Statistics

Chat History Reporting

Chat History Archiving Limit

30 days Forever Forever

Operator Reporting

Limited Full Full

Invite History Reporting

Visitor Surf Log

Hot Pages

Referral Links Report

Scheduled Email Reporting (Daily, Weekly, Monthly)

CSV Download of All Reports

     

Technical Support via Chat & Email

Limited Full

Sign up for news by email

Subscribe

Connect With Us

© Copyright 2005 - Motava Corporation - All Rights Reserved

  • Terms & Conditions
  • |
  • Privacy Policy
  • |
  • Help Files
  • |
  • Site Map