Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | How do I change the fields on the Request Chat Window Popup?
Last Modified Time: 07/10/14 |
| How to add canned messages?
Last Modified Time: 09/03/14 |
| How do I check stats/report of operators?
Last Modified Time: 07/10/14 |
| Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf.
Last Modified Time: 09/03/14 |
| How do you use the co-browse feature and how does it work?
Last Modified Time: 09/03/14 |
