Search our Knowledgebase below for answers to our most frequently asked questions.
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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
Do we provide staff to operate the chat?
Last Modified Time: 09/03/14 | |
Can I customize the Chat Windows and the Chat Invite Window?
Last Modified Time: 07/10/14 | |
What features are included in the Premium Version that the Free Version does not have?
Last Modified Time: 09/03/14 | |
I am unable to use foreign characters in the web agent.
Last Modified Time: 09/03/14 | |
I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 09/03/14 |