Search our Knowledgebase below for answers to our most frequently asked questions.
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Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | My website icon keeps going offline when I do not change my status to Offline.
Last Modified Time: 09/03/14 |
| How to enable embedded chat.
Last Modified Time: 10/26/16 |
| When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.
Last Modified Time: 11/19/10 |
| Do I have to have a department and an operator to begin chatting?
Last Modified Time: 09/03/14 |
| I cannot login to my operator account.
Last Modified Time: 09/03/14 |
