Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | My IT department wants to know what port does the OCC software use to communicate to your service and where is it connecting to?
Last Modified Time: 10/26/11 |
| How do I change the fields on the Request Chat Window Popup?
Last Modified Time: 07/10/14 |
| Where do i find HTML and where do I place the HTML/icons?
Last Modified Time: 09/03/14 |
| What kind of notifications does the iOS app allow when it is running in the background?
Last Modified Time: 07/16/14 |
| How can I manage the notifications/popups of the agent?
Last Modified Time: 07/10/14 |
