Search our Knowledgebase below for answers to our most frequently asked questions.
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|OCC Agent Web, Windows, Mac and Mobile devices 18||Account Dashboard 13|
|Operation 23||Features 14|
|Pricing and Premium Services 8||Customize 9|
|Pre-sales questions 7|
|How to enable embedded chat.
Last Modified Time: 10/26/16
|How do I check stats/report of operators?
Last Modified Time: 07/10/14
|When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.
Last Modified Time: 11/19/10
|What kind of notifications does the iOS app allow when it is running in the background?
Last Modified Time: 07/16/14
|Do you have a Iphone, Ipad, or android app? If so what is the cost of the app?
Last Modified Time: 11/12/15