Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
![]() | How do I set up the chat request to bypass the department selection page and go straight to a specific department?
Last Modified Time: 12/18/12 |
![]() | Can I log in with the same operator on multiple computers/devices?
Last Modified Time: 09/03/14 |
![]() | How do I place the OCC icon on the side of my website (such as the right or left hand side)?
Last Modified Time: 07/10/14 |
![]() | How do you use the co-browse feature and how does it work?
Last Modified Time: 09/03/14 |
![]() | How much does each occ plan cost?
Last Modified Time: 09/03/14 |