Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	Can I host my own copy of OCC? Last Modified Time: 09/03/14
	How can I download the latest client software for Windows/Mac operating systems? Last Modified Time: 09/03/14
	Can I use OCC for eBay and/or other 3rd party websites that do not allow javascript? Last Modified Time: 09/03/14
	What are the supported Operating systems for the OCC Agent Desktop Software? Last Modified Time: 11/12/15
	I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session. Last Modified Time: 07/10/14