Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	Do I have to have a department and an operator to begin chatting? Last Modified Time: 09/03/14
	How can I download the latest client software for Windows/Mac operating systems? Last Modified Time: 09/03/14
	How long will my visitors stay in the monitoring window? What happens if they leave a tab open and are idle for a very long time? Last Modified Time: 07/10/14
	How do I integrate OCC onto my webpages using Microsoft Office FrontPage? Last Modified Time: 03/29/11
	How do you use the co-browse feature and how does it work? Last Modified Time: 09/03/14