Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | How do I change the fields on the Request Chat Window Popup?
Last Modified Time: 07/10/14 |
| Do I have to have a department and an operator to begin chatting?
Last Modified Time: 09/03/14 |
| When attempting to login to the Account Dashboard, I get the error message "Your account is disabled."
Last Modified Time: 09/04/14 |
| Can i have a demo/trial?
Last Modified Time: 07/18/14 |
| If i have multiple departments can i transfer my call to another department?
Last Modified Time: 09/03/14 |
