Search our Knowledgebase below for answers to our most frequently asked questions.
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Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | What is URL masking and how do i use my own domain in the chat window?
Last Modified Time: 07/11/14 |
| What are the supported Operating systems for the OCC Agent Desktop Software?
Last Modified Time: 11/12/15 |
| How to add canned messages?
Last Modified Time: 09/03/14 |
| How can I manage the notifications/popups of the agent?
Last Modified Time: 07/10/14 |
| I ma no longer seeing visitors or hearing sounds from the web based agent. What should I do?
Last Modified Time: 09/04/14 |
