Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	When attempting to login to the Account Dashboard, I get the error message "Your account is disabled." Last Modified Time: 09/04/14
	Is OCC safe to have embedded on my site? Last Modified Time: 09/03/14
	Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf. Last Modified Time: 09/03/14
	How can I use OCC to support other languages other than English? Last Modified Time: 09/04/14
	Is your service really free? Last Modified Time: 09/03/14