Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
How do I set up chat invites?
Last Modified Time: 07/10/14 | |
I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 09/03/14 | |
Monitoring another operator's chat as supervisor is not working in the Agent Desktop Software
Last Modified Time: 09/01/10 | |
What is URL masking and how do i use my own domain in the chat window?
Last Modified Time: 07/11/14 | |
When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.
Last Modified Time: 11/19/10 |