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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session. Last Modified Time: 07/10/14
	Why are their Departments and why do you refer to them also as websites? Last Modified Time: 09/03/14
	How can I manage the notifications/popups of the agent? Last Modified Time: 07/10/14
	When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED. Last Modified Time: 11/19/10
	Why do we charge $4.99 for the iphone app and $9.99 for ipad app? Last Modified Time: 11/12/15