Search our Knowledgebase below for answers to our most frequently asked questions.
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Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | What's the difference between the company logo and the department logo?
Last Modified Time: 09/04/14 |
| What kind of notifications does the iOS app allow when it is running in the background?
Last Modified Time: 07/16/14 |
| Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf.
Last Modified Time: 09/03/14 |
| I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 09/03/14 |
| What happens at the end of out 10 day premium trial?
Last Modified Time: 07/11/14 |
