Search our Knowledgebase below for answers to our most frequently asked questions.
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Categories
 Account Dashboard 13 | OCC Agent Web, Windows, Mac and Mobile devices 18 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | If I decide to go with your service, how do I communicate to my visitors?
Last Modified Time: 11/12/15 |
| How do I set up chat invites?
Last Modified Time: 07/10/14 |
| What is the difference between online, idle and hidden?
Last Modified Time: 07/16/14 |
| How do I setup an auto-invite so that when visitors come to my site, it will offer them chat popup after so many seconds?
Last Modified Time: 09/03/14 |
| Where do i find HTML and where do I place the HTML/icons?
Last Modified Time: 09/03/14 |
