Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	My website icon keeps going offline when I do not change my status to Offline. Last Modified Time: 09/03/14
	How do you use the co-browse feature and how does it work? Last Modified Time: 09/03/14
	Is your service really free? Last Modified Time: 09/03/14
	What is URL masking and how do i use my own domain in the chat window? Last Modified Time: 07/11/14
	What languages is the software available in? Last Modified Time: 09/03/14