Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	How can I use OCC to support other languages other than English? Last Modified Time: 09/04/14
	Why are their Departments and why do you refer to them also as websites? Last Modified Time: 09/03/14
	What are the supported Operating systems for the OCC Agent Desktop Software? Last Modified Time: 11/12/15
	What is the difference between online, idle and hidden? Last Modified Time: 07/16/14
	How to enable embedded chat. Last Modified Time: 10/26/16