Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	How to make initial canned message / greeting message?? Last Modified Time: 09/03/14
	How do I reset the login and password for an operator? Last Modified Time: 09/03/14
	If i have multiple departments can i transfer my call to another department? Last Modified Time: 09/03/14
	Can I use OCC for eBay and/or other 3rd party websites that do not allow javascript? Last Modified Time: 09/03/14
	How do I place the OCC icon on the side of my website (such as the right or left hand side)? Last Modified Time: 07/10/14