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Main > Features > Article #1264

Do you offer remote desktop within the live chat software?

We don’t have remote desktop built in, but we offer a co-browsing feature where you can view what the user is doing on your website on any page that the OCC HTML code is embedded on. This co-browsing does not reach beyond the website, however.

You can take control over their screen with forms and where to navigate to, but it will only work on the website, not other areas of their machine.

Last Modified Time: 09/03/14

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