Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	What kind of notifications does the iOS app allow when it is running in the background? Last Modified Time: 07/16/14
	Do you offer remote desktop within the live chat software? Last Modified Time: 09/03/14
	How long will my visitors stay in the monitoring window? What happens if they leave a tab open and are idle for a very long time? Last Modified Time: 07/10/14
	How do I set up the chat request to bypass the department selection page and go straight to a specific department? Last Modified Time: 12/18/12
	What are the supported Operating systems for the OCC Agent Desktop Software? Last Modified Time: 11/12/15