Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
![]() | I cannot see what my visitor is typing.
Last Modified Time: 09/03/14 |
![]() | How do i upgrade/renew my premium service?
Last Modified Time: 09/03/14 |
![]() | Why do I get a Security warning for HTTPS?
Last Modified Time: 08/26/10 |
![]() | I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 09/03/14 |
![]() | My website icon keeps going offline when I do not change my status to Offline.
Last Modified Time: 09/03/14 |