Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | I am unable to use foreign characters in the web agent.
Last Modified Time: 09/03/14 |
| My IT department wants to know what port does the OCC software use to communicate to your service and where is it connecting to?
Last Modified Time: 10/26/11 |
| What is URL masking and how do i use my own domain in the chat window?
Last Modified Time: 07/11/14 |
| What features are included in the Premium Version that the Free Version does not have?
Last Modified Time: 09/03/14 |
| Is there a way to have the support icons show up as email signatures?
Last Modified Time: 09/03/14 |
