Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	Is there a way to have the support icons show up as email signatures? Last Modified Time: 09/03/14
	I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system? Last Modified Time: 09/03/14
	What are the supported Operating systems for the OCC Agent Desktop Software? Last Modified Time: 11/12/15
	What features are included in the Premium Version that the Free Version does not have? Last Modified Time: 09/03/14
	When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED. Last Modified Time: 11/19/10