Search our Knowledgebase below for answers to our most frequently asked questions.
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|OCC Agent Web, Windows, Mac and Mobile devices 18||Account Dashboard 13|
|Operation 23||Features 14|
|Pricing and Premium Services 8||Customize 9|
|Pre-sales questions 7|
|What kind of notifications does the iOS app allow when it is running in the background?
Last Modified Time: 07/16/14
|Do you offer remote desktop within the live chat software?
Last Modified Time: 09/03/14
|How long will my visitors stay in the monitoring window? What happens if they leave a tab open and are idle for a very long time?
Last Modified Time: 07/10/14
|How do I set up the chat request to bypass the department selection page and go straight to a specific department?
Last Modified Time: 12/18/12
|What are the supported Operating systems for the OCC Agent Desktop Software?
Last Modified Time: 11/12/15