Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
|OCC Agent Web, Windows, Mac and Mobile devices 18||Account Dashboard 13|
|Operation 23||Features 14|
|Pricing and Premium Services 8||Customize 9|
|Pre-sales questions 7|
|When attempting to login to the Account Dashboard, I get the error message "Your account is disabled."
Last Modified Time: 09/04/14
|Why do we charge $4.99 for the iphone app and $9.99 for ipad app?
Last Modified Time: 11/12/15
|How do I change the duration before a chat request by a visitor times out?
Last Modified Time: 09/03/14
|When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.
Last Modified Time: 11/19/10
|How to have links in the knowledgebase articles open a new window?
Last Modified Time: 10/01/14