Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

Main > Features

Can I host my own copy of OCC?
Last Modified Time: 09/03/14
I would like to submit feedback or a feature request.
Last Modified Time: 09/03/14
How can I monitor/chat with multiple websites from one single OCC Agent Software Application.
Last Modified Time: 09/03/14
Can I use OCC for eBay and/or other 3rd party websites that do not allow javascript?
Last Modified Time: 09/03/14
Do you offer remote desktop within the live chat software?
Last Modified Time: 09/03/14
How do I setup an auto-invite so that when visitors come to my site, it will offer them chat popup after so many seconds?
Last Modified Time: 09/03/14
Why does the co-browsing feature not reflect the exact page the visitor is on?
Last Modified Time: 09/03/14
If I do not have the SSL add-on enabled, will my web browser start to show that my website contains non-secure elements on the page?
Last Modified Time: 09/03/14
Do we provide staff to operate the chat?
Last Modified Time: 09/03/14
How do you use the co-browse feature and how does it work?
Last Modified Time: 09/03/14
Is OCC safe to have embedded on my site?
Last Modified Time: 09/03/14
What languages is the software available in?
Last Modified Time: 09/03/14
Do you have a Iphone, Ipad, or android app? If so what is the cost of the app?
Last Modified Time: 11/12/15
How to enable embedded chat.
Last Modified Time: 10/26/16