Chat Forwarding

Chat forwarding allows operators in chats to forward their chat session to another available operator or to the general queue of operators. When the chat request is forwarded, a notification is sent to the visitor as well.

To forward a chat request, click on the Forward button during the chat session.

Chat Forwarding is available with ALL OCC VERSIONS.

Sign up for news by email

Subscribe

Connect With Us

© Copyright 2005 - Motava Corporation - All Rights Reserved

  • Terms & Conditions
  • |
  • Privacy Policy
  • |
  • Help Files
  • |
  • Site Map