Chat invites are a pop up message that appears in a modal window on your website. With chat invites, you can ask site visitors if there is anything you can help them with or if they have any questions about the webpage they are on.
The ability to initiate live chat with prospective customers can be strategically leveraged to convert casual inquiries into useful conversation.
This feature can be defined per department to give specific messages for different pages or websites.
Custom Chat Invitations are accessible with ALL OCC VERSIONS.