The OCC Agent is available for both Windows and Mac operating systems. The OCC Agents provide an easy-to-use interface for operators to chat with site visitors.
The OCC Agents are accessible with ALL OCC VERSIONS.
Dashboard User Rights
Improved Canned Messages, New Offline Settings, Print Chat & Translation Stats
New Features & Updates Web Agent: Auto Logout, Chat History, Email Transcript, Password & Performance
Chat Request Form - More Flexible Fields
Hidden Fields in Chat Request Form - New Feature
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