One of the great features to OCC is the customizing of the request for chat form.
Several of our Premium users have requested more ability to this design customization feature. Now you will find that we have included 4 more field types to the request form customizing.
1. Plain text: With this field type you can add a caption before before or after a form field. Basically this is just text that you can use for instructions, important notes, or maybe even tooltips explaining what kind of information you would like to have the user add to the above or below field.
2. Next is the Radio Button. Others like to call these the True/False Bubbles. These are the little circles from which you can toggle between when asking someone for a yes or no answer.
3. We’ve also added a Date Picker. It’s a calendar that the requester can select a date if you so require to have them choose one.
4. File Upload. Maybe your service or product requires that the requester uploads a file.
*** Also an important feature is that we now support an individual request form per department.
Thank you for choosing OCC.
