Android Beta Release

Written by: Categories: Features,News
May 6th, 2016

Happy Mother’s Day OCC Customers,


The OCC ANDROID APP is now in public beta testing.

Here’s how to download it:

Step 1 – Phone Setup: Go to Settings on your Android Phone and tap on Security

Step 2: Make sure “Unknown Sources” is checked

Step 3: Go to our download page through your Android phone to download the apk. Here’s a direct link to it if you’re on your phone now: OCC for Android Beta APK


The app is in beta, so if you find any bugs or have any comments please help us improve the product by sending a message to or open up a chat.

Android App Tour

This is the home screen of the app. In here you will see how many visitors are on the site, chats occurring, operators online and any missed/offline messages. If you click on the top left corner it will open the menu to change the operator status.

Screenshot_20160503-134250 Screenshot_20160503-134316

If you click on the cog in the top right, it will open the Options menu. In here you will be able to turn on/off any notifications and change the auto status timers.

Screenshot_20160505-173244   Screenshot_20160505-173250

Here at the view of the operators (left) and visitors (right)

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When there is a customer request you will be notified by both a visual and sound notification. Before accepting the chat, you will be able to see the customer information which includes chat request form, ip address and location.

Screenshot_20160503-134442   Screenshot_20160503-134447


You can click on the eye to open a menu to view the information and geo-location. For additional menu item if you click on the 3 dots ( ••• ).


Screenshot_20160503-134603    Screenshot_20160503-134543

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