Knowledgebase for Multiple Departments / Websites

Written by: Categories: Features
February 7th, 2011

Now you can use our free knowledge base to have your specific knowledgebase categories listed across multiple website / department live chat windows.

Previously, a KB category could only be used in the window of one department or website.

To access this feature, add/edit a knowledgebase category in your administration panel. You can select the departments the category will be listed under as seen below.

Free knowledgebase and live chat for multiple=

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This entry was posted on Monday, February 7th, 2011 at 3:29 pm and is filed under Features. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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