A lot of new, standard features have been updated to the web agent this week:
1. An improved version of the geolocation feature; now more accurate.
2. Tabbing of chats for multiple chat sessions
3. Message notifications including a flashing tab and sound when a new message is received.
Use the new web agent at: https://www.onlinechatcenters.com/agent
Tags: chat tabs, Features, geolocation, message notifications, occ, updates