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How do I set up OCC for different languages on 1 website?
To set up OCC to work on multi-language sites, simply create an additional department for each language.
Do this in your Account Dashboard under Setup > Basic Settings > Departments/Websites.
Once you do that you can customize all settings for each language (department), including:
- Online/offline icons
- Chat invites
- Chat request form
- All chat window text
- Canned messages
- Banners
Last Modified Time: 09/03/14
