Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

Main > Operation > Article #3077

How to make initial canned message / greeting message??

1. Login to your Account Dashboard
2. Go to Setup > Messages > Canned Messages
3. Click Add Category and type a new category name
4. Hit manage(0) under the Messages column.
5. Click Add Canned Message under this section now to add your first message.
6. Check the radio button Yes next to Send as Initial Message. This will then pop down the options to select if the message will be sent for an entire department or an individual operator.

Last Modified Time: 09/03/14

Sign up for news by email


Connect With Us

© Copyright 2005 - Motava Corporation - All Rights Reserved