Search our Knowledgebase below for answers to our most frequently asked questions.
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Is there a way to disable the user from receiving copies of the chat transcript?
After logging into the account dashboard, navigate to:
Setup -> Settings -> Messages -> Email Transcript Template
Once here, check the box: Hide Customer's Send Email Button
Login to your Account Dashboard here: http://www.onlinechatcenters.com/account
Last Modified Time: 09/03/14
