OCC Agent Update – Windows

Written by: Categories: Features,News
July 29th, 2014

We have just released a new OCC Agent for Windows!

What’s New

The new update includes the following new features:

1. Desktop Notifications

2. New icons within the application

3. Minor bug fixes

Desktop Notifications

Windows based customers will begin seeing notifications in the lower-right corner of their screens indicating new chat requests and visitor chat responses.

Without having to switch over to the OCC application, you’ll be able to preview chat requests before Accepting/Rejecting (or ignoring) directly from these notification windows. As well, you will be able to see visitor responses while in chat sessions with them.



As usual, these notifications are optional and customizable from within your desktop application.


New Icons within the application

Rather than just features we decided to put some time into pretty-ing up the application a bit. You’ll notice a few visual updates with this new version.
Here’s some of the new icons you’ll find:


Minor bug fixes

Improved proxy support.

Download it now here: OCC Agent

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