Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
The most common cause for an account to be disabled is the email used to sign up for an account was not verified. After signing up for an OCC account, we send an email to you with a link to verify the email address and account. If the link is not clicked within 72 hours, the account becomes disabled.
To verify and activate your account, please click on the link in the verification email you received.
If you have not received a verification email, use this form to Resend the Verification Email
Your account may also have been disabled due to a violation of our Terms & Conditions. If you have verified your account and do not know why your account has been disabled, please Contact Us