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By upgrading to Premium Version ($5 per month or $48 per year ), you enable the ability to customize your chat windows as well as your chat invitation pop-up window.
The Chat Windows have 3 areas to customize. A header banner area, a left column banner area and a footer area.
The Chat Invitation has a custom logo that can be added to the pop-up window.
In addition, all "powered by OnlineChatCenters" tag lines are atomatica removed with the Premium Version.
You can customize the chat window through your Account Dashboard under Setup > Design Customization > Chat Window
From this area, you may customize your layout, color scheme and sizing for each department/website.