Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
To disable the request form before a chat is started follow these steps:
1. Login to your Account Dashboard and navigate to Setup > Generate HTML
2. At the top of the page, mark the checkbox entitled "Bypass pre-chat request form and send visitors straight to chat"
3. Copy and paste the new HTML to your website
Login to your Account Dashboard here: http://www.onlinechatcenters.com/account