Search our Knowledgebase below for answers to our most frequently asked questions.

If you have any additional questions or requests, please request a live chat to speak with us immediately.

How can I download the latest client software for Windows/Mac operating systems?

You can download the latest version of the agent software for any platform at this link:


You can also always download this in either of the following methods:

Log in to your Account Dashboard

On the Dashboard page located in the Operator Login box, there will be a link to download the newest version:

  Live Chat for Windows

You may also go to Account > Check for Updates in the OCC Agent software to update automatically.

Last Modified Time: 09/03/14

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