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How can I manage the notifications/popups of the agent?

Windows

From the top menu, select ACCOUNT-->OPTIONS

Here you will find all the controls to manage notifications, alerts and popups for the agent's behavior installed on your Windows PC.

NOTE: There is also a TEST button for testing those settings.

 

MAC

From the Top Menu, select OCC Agent-->PREFERENCES

 

Here you will find all the controls to manage notifications, alerts and popups for the agent's behavior installed on your MAC.

NOTE: There is also a TEST button for testing those settings.

 


Last Modified Time: 07/10/14