Search our Knowledgebase below for answers to our most frequently asked questions.

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I ma no longer seeing visitors or hearing sounds from the web based agent. What should I do?

Past versions of Firefox and Chrome are no longer supported and cause these symptoms.

Please update your Mozilla Firefox here:

Please update your Google Chrome here:

Please also ensure that you are using the latest Adobe Flash Player here:

All these updates are available for free.

Last Modified Time: 09/04/14

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