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Main > OCC Agent Web, Windows, Mac and Mobile devices > Article #2045
I ma no longer seeing visitors or hearing sounds from the web based agent. What should I do?
Past versions of Firefox and Chrome are no longer supported and cause these symptoms.
Please update your Mozilla Firefox here: http://www.firefox.com
Please update your Google Chrome here: http://chrome.google.com
Please also ensure that you are using the latest Adobe Flash Player here: http://get.adobe.com/flashplayer/
All these updates are available for free.
Last Modified Time: 09/04/14
