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Main > Features > Article #2123

Why does the co-browsing feature not reflect the exact page the visitor is on?

 Co-browsing is limited to only basic web technologies. Some advanced techniques used on modern websites cannot be recreated in the co-browsing environment.

Websites with any of the following will not reflect the exact actions, page or information displayed on a page with 100% accuracy:

- Session/cookies dependency
- Dynamic content changes via JavaScript
- JavaScript redirects

Last Modified Time: 09/03/14

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