Search our Knowledgebase below for answers to our most frequently asked questions.
If you have any additional questions or requests, please request a live chat to speak with us immediately.
Categories
 OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
| Operation 23 | Features 14 |
| Pricing and Premium Services 8 | Customize 9 |
| Pre-sales questions 7 |
Articles
 | I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session.
Last Modified Time: 07/10/14 |
| How to have links in the knowledgebase articles open a new window?
Last Modified Time: 10/01/14 |
| Do you offer remote desktop within the live chat software?
Last Modified Time: 09/03/14 |
| I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 09/03/14 |
| How do I set up chat invites?
Last Modified Time: 07/10/14 |
