Search our Knowledgebase below for answers to our most frequently asked questions.

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Categories

OCC Agent Web, Windows, Mac and Mobile devices  18	Account Dashboard  13
Operation  23	Features  14
Pricing and Premium Services  8	Customize  9
Pre-sales questions  7

Articles

	Is OCC safe to have embedded on my site? Last Modified Time: 09/03/14
	Where do i find HTML and where do I place the HTML/icons? Last Modified Time: 09/03/14
	How do I find a direct link to the chat? Last Modified Time: 07/10/14
	How much does each occ plan cost? Last Modified Time: 09/03/14
	Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf. Last Modified Time: 09/03/14