Search our Knowledgebase below for answers to our most frequently asked questions.
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OCC Agent Web, Windows, Mac and Mobile devices 18 | Account Dashboard 13 |
Operation 23 | Features 14 |
Pricing and Premium Services 8 | Customize 9 |
Pre-sales questions 7 |
How can I manage the notifications/popups of the agent?
Last Modified Time: 07/10/14 | |
How do I reset the login and password for an operator?
Last Modified Time: 09/03/14 | |
I have forgotten my Account Dashboard Login, how do I retrieve it?
Last Modified Time: 12/18/12 | |
I uploaded an animated GIF image file to the Customized Banner Advertisements section but it is not animated or not visible during a visitor's chat session.
Last Modified Time: 07/10/14 | |
How do I check stats/report of operators?
Last Modified Time: 07/10/14 |